Sales
Discover proven techniques for boosting sales performance, building customer relationships, and achieving targets in your retail role.
All About Sales Related Pay
There are many different incentives in the area of sales to encourage sales professionals to hit, and to even exceed their targets. Not all incentive-related...
Dealing with Customer Complaints
Retail is a sector that no matter how well your products and your company are perceived by customers, you are inevitably going to get the odd few complaints...
Dealing with Shoplifting and Loss Prevention
Shoplifting by supposed ‘customers’ and even by a store’s own staff can cost companies thousands of pounds each year which is why it’s important to h...
How to Approach your Customers
As retail is all about selling, the staff who are on the front line out on the shop floor are the ones who can exert influence upon the buying decisions of t...
How to Read Behind the OTE (on target earnings)
Even though it’s important to stay positive during a job search, especially when we’re in difficult economic times and good jobs seem few and far between...
The Importance of Good Customer Service
Although all retail companies are always looking to see how they can increase sales and their customer base most, if not all, would tell you that good custom...
What Does a 'Buyer' do?
A retail buyer is responsible for sourcing new products and analysing the success of existing goods to ensure that the company and its products remain compet...
What is A USP?
A USP is an abbreviation which is used by the likes of retail and advertising companies which stands for ‘unique selling proposition’ or ‘unique sellin...
Working on Commission
The term ‘commission pay’ can have many people running for the nearest exit but the fact is that in retail, most commission based payment schemes are use...
Working Towards Sales Targets
Sales targets can mean very different things in retail. They can mean the actual sale of a product or in some case, generating leads and qualifying prospects...